Employment Opportunities



 Dear Job Seekers, please scroll all the way down the page as we have newer openings throughout.

Prompt applications are encouraged.







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Community Action seeks an energetic, highly organized individual with excellent customer service skills to assist individuals & families with access to supportive services, public benefits (SNAP & MassHealth) and other resources. The ideal candidate will have an Associate’s degree in Human Services or related field; at least one year experience in Human Services or applicable work experience with individuals and families that have low-incomes, additional directly related experience may be substituted for education; excellent computer skills; ability to work independently and occasionally travel throughout service region. Responsibilities include answering our Information & Referral line and screening callers for supportive services; meeting with people to do in-depth assessments to help increase and stabilize their income by assisting with applications for benefits and financial assistance, reviewing and educating them about their budget, developing plans of action, and making connections to resources; file organization and data entry.

37.5 hour position based in Greenfield office, $15 an hour, with benefits. Knowledge of resources and agencies in our service area preferred and Bi-lingual (English-Spanish) preferred. Screenings will begin immediately and continue until position is filled. Send resume and letter of interest (Word or PDF format only) to: caad222@communityaction.us 



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Community Action’s Tax program assistant will conduct the eligibility screening and intake, and schedule tax preparation appointments. Responsibilities also include tracking calls, confirming appointments both in writing and by phone, and helping to follow-up with taxpayers who need to provide additional documentation to completer their return. Training in basic tax prep will be provided to better understand the screening and tax preparation process. This is a part-time, temporary (Dec to mid-April) 25 hrs week maximum (some variance Dec & April).

The ideal candidate will have High School Diploma or GED and 1 year experience in office-related functions including customer service or other relevant experience; ability to complete training and IRS certification in basic tax prep; one year customer service experience preferred; bilingual/bicultural (Spanish/English) preferred.  Pay rate $14/ hour. To apply send Letter of Interest and Resume to: caad340@communityaction.us.  Screenings begin immediately and continue until position is filled. 





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Community Action is seeking a positive, compassionate hard-working person to join our team as a full-time Home Visitor with the Franklin County North Quabbin Healthy Families program.   This nationally recognized long-term home-visiting program serves pregnant and parenting teens and their babies. Experience providing supportive services to families with infants and toddlers as well as working with culturally diverse populations required.   This position requires daily travel to homes across the Franklin County and North Quabbin service area as well as thorough documentation and record-keeping.  Candidates must have a minimum of a high school diploma or equivalent and be able to comfortably navigate computer database.  Candidates must demonstrate ability to effectively organize job tasks, be flexible, and have reliable transportation. Previous experience with home-visiting and/ or parenting a plus! Excellent training, supervision and employee benefits. Starting pay rate $15/ hour.

To apply, send Letter of Interest and Resume (Word or PDF format only) to:  caad310@communityaction.us. Screenings begin immediately and continue until position is filled.






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Community Action’s Parent-Child Development Center is seeking a 35-37.5 hours per week Billing and Accounts Receivable Coordinator. Reporting to the Director of Business Operations, they will coordinate child care enrollment billing activities, work closely with families to ensure timely payments, support and monitor payment compliance, track and report fee activities to maximize revenue collection and to ensure compliance. Minimum qualifications are a High School diploma and 5 years related work experience or equivalent combination of related education and work experience. Must have strong customer service skills, be proficient utilizing Microsoft Excel and Word, have excellent communication, organizational, and problem-solving skills, be comfortable working in fast-paced, deadline driven environment, and have the ability to work independently and as a member of a team. Full time position, excellent comprehensive benefits and highly collaborative work environment. $16.08-$17.31/hr.

Send cover letter, resume and references to: Wendy Mullen, Director of Business Operations, pcdcad220@communityaction.us OR mail to: 393 Main Street, Greenfield, MA 01301


OFFICE ADMINISTRATION POSITION, Head Start Enrollment Counselor, Greenfield MA

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Seeking candidate to assist in recruiting and enrolling families for Head Start and Early Head Start program.  Responsible for determining program eligibility, entering family data into central database, and conducting and initiating outreach and recruitment activities to promote all program options.  Must be accurate, have excellent computer, verbal, written, and time management communication skills, and ability to work independently and as a team. High school diploma or equivalent and 1 year related experience. Bi-lingual preferred.  22.5-27.5 hrs. week; $13.23-$14.25/hr.

Send resume and cover letter to: caad305@communityaction.us  or Karen Wickline at 110 G Street, Turners Falls, MA 01376



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The Parent-Child Development Center is looking for a Food Service Supervisor. Responsible for the coordinating and supervising of staff for five main kitchens and all satellite locations in Hampshire, Franklin, and West Hampden County regions. Associate’s Degree in Hospitality Management or related field. Four years professional cooking experience, including one year supervisory/management experience OR a High School Diploma/GED and a Certificate in Culinary Arts, five years professional cooking experience including one year supervisory/management plus Serv-Safe Certification.

Successful candidates must have banquet or institutional cooking experience with a thorough knowledge of inventory management and experience developing menus using  USDA standards. They must be able to bend, lift up to 50 pounds, and load and unload food for delivery. Have excellent organizational and communication skills.  Must demonstrate ability to be highly productive in a fast paced environment, display cultural competence, and be sensitive to the needs of families with lower incomes.  Employment contingent upon satisfactory completion of a complete background investigation, including: CORI, DCF, SORI and fingerprint-based checks. Salary range $21.02 to 22.55 per hour, 37.5 hours/full year, highly collaborative work environment, and excellent benefits.

Please send cover letter and resume toAmanda Goldfarb at  caad344@communityaction.us with Food Service Supervisor in the subject line.  Please note documents need to be submitted in a standard format, such as MS Word or PDF.  No video resumes will be accepted


FAMILY ADVOCATE 1 (Turners Falls) 

Head Start Child Care Program seeking a Family Advocate to provide comprehensive case management services to families of preschoolers. Works in partnership with families to achieve goals and to support their children’s school readiness. Must demonstrate excellent verbal and written communication skills, have the ability to prioritize, be computer literate and exceptionally organized. Minimum qualifications include an Associate’s degree in Human Services, social work or related field, 2 yrs experience in Human Services, social work or related field and 1 yr case management experience.  Bachelor’s Degree, 3 yrs experience in Human Services, social work or related field and familiarity with Head Start highly preferred. Bilingual candidates encouraged to apply.  35 hr per week with reduced hours in the summer.  Pay range: $15.27-16.49. Excellent benefits and collaborative work environment.  

Please email cover letter and resume with FAMILY ADVOCATE POSITION in title to:  caad303@communityaction.us 



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37.5 hours/week full year. Must be EEC LT/Pre K certified.  Minimum AA in ECE, will enroll in BA/BS program.  Salary Range:  $16.08-$17.31 plus $1/hour full year differential.

Send Resume and Cover Letter to pcdcad1@communityaction.us and write job title and location in the subject line.  Multi-lingual candidates are encouraged to apply.



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27.5 hr full year.  Minimum high school/GED and experience working with young children. EEC Teacher Certification and multilingual preferred. Work in early education classroom plus a daily afternoon bus route. Salary Range:  $11.71-$12.73 plus $1/hour full day differential.

Send Resume and Cover Letter to pcdcad1@communityaction.us and write job title and location in the subject line.  Multi-lingual candidates are encouraged to apply.



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Community Action’s Parent-Child Development Center is currently seeking substitute bus drivers, to safely transport PCDC children ages 3-5 to part day/ part year sites in Westfield and Ware.  Substitute Pay rate: $12.00 per hour.  School year operations run early September through end of May. 

Interested parties should send letter of interest and resume and letter (Word or PDF format only) to: caad307@communityaction.us

For more information you may contact: Marianne Bouthilette at 413-387-1266



Community Action’s Parent-Child Development Center is seeking substitute Bus Monitors in Amherst, Northampton, Orange, Turners Falls, Ware and Westfield. Bus Monitors assist infants, toddlers, and preschoolers on and off the school bus. Bus routes run 1 ½ - 3 hrs during the early mornings, midday, and late afternoons. Must be able to engage children in positive social behaviors; assist children to their seats and secure them safely; safely unload children and release to their authorized adult; work cooperatively with the driver, staff, and parents; and maintain a professional and positive attitude. All applicants must be at least 18 yrs. old and have reliable transportation to meet the bus. Prospective employees must be able to lift up to 50 lbs. and successfully pass a background check, plus submit a current physical. CPR and First Aid certified preferred. Bilingual candidates are encouraged to apply. $11.20/hour. Training will be provided.

To apply, send letter of interest and resume to Marianne Bouthilette at 56 Vernon Street, Northampton, MA 01060.  For more information you may call 413-387-1266.


Interested in working with young children aged 0-5? Gain training and experience with a flexible schedule in any of our 16 Head Start and Early Head Start locations.  Sites are in Franklin, Hampshire, and Western Hampden Counties.   Pay rate is $12.25 hour if EEC teacher certified and $11.25/hour if not certified.  To apply, send resume and cover letter to edpositions@communityaction.us    Write “substitute” in the subject line.

A Head Start Preschool is looking for a reliable individual with a High School Diploma or GED and 2 years cooking experience. Must be Serv-Safe certified. Kitchens are in Franklin, Hampshire and Hampden Co. This individual must have flexibility in schedule and be able to lift a minimum of 50 lbs.  Job will include all aspects of cooking/serving and cleanup.   Pay rate is $12/hour.  Employment is contingent upon a satisfactory Early Education & Care Background Record Check (BRC) investigation. To apply, send letter and resume to caad323@communityaction.us with “Substitute Cook” in the subject line.





Community Action Youth Programs is hiring – 2 Positions! 

Seeking dynamic, experienced, organized individuals to work with youth workforce development programs as a part of our dedicated, fun, and effective staff team. Must be highly reliable, able to work well independently and collaboratively. Access to reliable car required. CORI and safe driving record required. Bilingual (Spanish) applicants encouraged! See www.communityaction.us for job descriptions/full qualifications. Excellent benefits—health, dental, retirement and paid time off—3 wks. vaca. + sick + personal + holidays! Strong team, positive work environment, excellent training! 



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 37.5 hrs/wk. Greenfield. Seeking highly organized, fast paced, business oriented job developer with excellent networking skills to develop partnerships with employers across a broad service area, leading to internships, employment, and job readiness activities (job shadows, site tours, informational interviews etc. Must have demonstrated success with past internship or job development and exp. with workforce development programs, as well as strong tech/social media skills. $17-18.50/hr depending on qual.



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 30 hrs/wk. Greenfield. Seeking experienced workforce development professional to provide individual case management, job readiness training, and paid internship opportunities to youth involved with DYS.  Candidate must be reliable, engaging, professional, and have strong collaboration skills to work with multiple service providers. Prior experience working with at-risk youth and young adults strongly preferred. Bilingual (Spanish/English) preferred. $14.50-$15.00 depending on qual., up to $15.25 for bilingual candidates. 

Application instructions: Please submit resume, cover letter, and list of 3 professional references as word or pdf files to CAad343@communityaction.us. Include your Name and Position Title(s) in the subject line.  No calls, videos, or visits please. Applications accepted until positions are filled.



Community Action is committed to building and maintaining a diverse workforce. AA/EOE/ADA