Employment Opportunities



 Dear Job Seekers, please scroll all the way down the page as we have newer openings throughout.

Prompt applications are encouraged.

Last updated 1/20/17






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Community Action is seeking a positive, compassionate hard-working person to join our team as a full-time Home Visitor with the Franklin County North Quabbin Healthy Families program.   This nationally recognized long-term home-visiting program serves pregnant and parenting teens and their babies. Experience providing supportive services to families with infants and toddlers as well as working with culturally diverse populations required.   This position requires daily travel to homes across the Franklin County and North Quabbin service area as well as thorough documentation and record-keeping.  Candidates must have a minimum of a high school diploma or equivalent and be able to comfortably navigate computer database.  Candidates must demonstrate ability to effectively organize job tasks, be flexible, and have reliable transportation. Previous experience with home-visiting and/ or parenting a plus! Excellent training, supervision and employee benefits. Starting pay rate $15/ hour.

To apply, send Letter of Interest and Resume (Word or PDF format only) to:  caad310@communityaction.us. Screenings begin immediately and continue until position is filled.






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Community Action’s Parent-Child Development Center is seeking a full-time Billing and Accounts Receivable Coordinator. Reporting to the Director of Business Operations, they will coordinate child care enrollment, billing activities, work closely with families to ensure timely payment and support, and monitor, track and report fee activities to maximize revenue collection and to ensure compliance. Minimum qualifications are a High School diploma and 5 years A/R and billing experience or equivalent combination of related education and work experience. Must be proficient utilizing Microsoft Excel and Word, have excellent communication, organizational, and problem-solving skills, be comfortable working in fast-paced, deadline driven environment, and have the ability to work independently and as a member of a team. Full time position, excellent comprehensive benefits and highly collaborative work environment. $16.08-17.31/hr.

Send cover letter, resume and references to: Wendy Mullen, Director of Business Operations, pcdcad220@communityaction.us OR mail to: 393 Main St., Greenfield, MA 01301.



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Large Head Start/Early Education and Care program has a unique opportunity for a social services professional to make a meaningful difference working with families in our community! We are seeking a skilled, dynamic and responsible individual who is passionate about helping people grow and succeed. The Family Advocate works in partnership with families to achieve goals and to support their children’s school readiness. The successful candidate must be highly motivated, results driven and detail oriented, with excellent communication, data entry, and time management skills. Preferred qualifications are Bachelor’s Degree with 2 years case management experience and familiarity with Head Start. Minimum qualifications are an Associate’s degree in related field, 2 years working in Human Services or related field and 1 year case management experience.  Bilingual candidates encouraged to apply.  35 hours per week with reduced hours in the summer.  Pay range: $15.27-16.49. Excellent benefits, training, supervision and collaborative work environment.  

Please email cover letter and resume with FAMILY ADVOCATE POSITION in title to:  caad303@communityaction.us



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37.5 hrs/week full year. Must be EEC LT/Pre-K certified.  Minimum AA in ECE, enrolled in BA/BS program.  Salary Range:  $16.08-$17.31 plus $1/hour full year differential.

Send Resume and Cover Letter to pcdcad1@communityaction.us and write job title and location in the subject line.  Multi-lingual candidates are encouraged to apply.



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37.5 hrs/week school year.  Minimum high school/GED and experience working with young children. EEC Teacher Certification and multilingual preferred. Salary Range:  $11.71-$12.73 plus $1/hour full day differential.

Send Resume and Cover Letter to pcdcad1@communityaction.us and write job title and location in the subject line.  Multi-lingual candidates are encouraged to apply.



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Community Action’s Parent-Child Development Center is currently seeking substitute bus drivers, to safely transport PCDC children ages 3-5 to part day/ part year sites in Westfield and Ware.  Substitute Pay rate: $12.00 per hour.  School year operations run early September through end of May. 

Interested parties should send letter of interest and resume and letter (Word or PDF format only) to: caad307@communityaction.us

For more information you may contact: Marianne Bouthilette at 413-387-1266



Community Action’s Parent-Child Development Center is seeking substitute Bus Monitors in Amherst, Northampton, Orange, Turners Falls, Ware and Westfield. Bus Monitors assist infants, toddlers, and preschoolers on and off the school bus. Bus routes run 1 ½ - 3 hrs during the early mornings, midday, and late afternoons. Must be able to engage children in positive social behaviors; assist children to their seats and secure them safely; safely unload children and release to their authorized adult; work cooperatively with the driver, staff, and parents; and maintain a professional and positive attitude. All applicants must be at least 18 yrs. old and have reliable transportation to meet the bus. Prospective employees must be able to lift up to 50 lbs. and successfully pass a background check, plus submit a current physical. CPR and First Aid certified preferred. Bilingual candidates are encouraged to apply. $11.20/hour. Training will be provided.

To apply, send letter of interest and resume to Marianne Bouthilette at 56 Vernon Street, Northampton, MA 01060.  For more information you may call 413-387-1266.


Interested in working with young children aged 0-5? Gain training and experience with a flexible schedule in any of our 16 Head Start and Early Head Start locations.  Sites are in Franklin, Hampshire, and Western Hampden Counties.   Pay rate is $12.25 hour if EEC teacher certified and $11.25/hour if not certified.  To apply, send resume and cover letter to edpositions@communityaction.us    Write “substitute” in the subject line.

A Head Start Preschool is looking for a reliable individual with a High School Diploma or GED and 2 years cooking experience. Must be Serv-Safe certified. Kitchens are in Franklin, Hampshire and Hampden Co. This individual must have flexibility in schedule and be able to lift a minimum of 50 lbs.  Job will include all aspects of cooking/serving and cleanup.   Pay rate is $12/hour.  Employment is contingent upon a satisfactory Early Education & Care Background Record Check (BRC) investigation. Please send cover letter and resume toAmanda Goldfarb at  caad344@communityaction.us with "Substitute Cook"  in the subject line. 

Community Action is committed to building and maintaining a diverse workforce. AA/EOE/ADA